Business IT Support & Services

We're quick, reliable, jargon free, and all our work is supported by a no quibble guarantee.

Services we offer...

We offer a vast array of services to support the needs of most small to medium businesses. We offer our on-site services within the West Yorkshire area only, however, all our other services are available UK wide.


On-Site, Remote, Email, and Phone Support

Support is available for all types and sizes of organisations, including support for existing managers or internal teams. We are able to work via tailored support agreements or via a pay-as-you-go approach. We can provide outsourced service desk support, service management, SLA's, and 24x7 monitoring & support.

Email & Website Design

We operate as an affiliate of MS Office 365 and have successfully moved over 37 companies from local exchange, however, still continue to support a vast number of clients with local email solutions. We've designed and produced over 100 website designs and host even more, we have teamed up with local designers to produce full brand packs if required. We're able to create fully customisable HTML5 sites, with various functions from bespoke forms, blogs, and e-commerce.

Hosting

Our hosting and cloud services offer an impressive 99.95% uptime. We are able to host within specific requirements such as storage, bandwidth, security certification, SSL, data encryption, region specific, load-balancing, or Linux/Windows. We offer standard shared hosting all the way to dedicated server hosting depending on your requirements.

Virtualisation & Servers

We provision branded and custom made servers to suit a variety of environments including data centres and cloud based servers. We're able to configure servers to match your requirements, such as: Linux/Windows, VmWare, VM VMotion, Hyper-V, Veeam, vSAN, SAN, Edge Networking, AD/ADFS, GPO, DNS, DHCP.
We also create custom servers for small-medium businesses, that might only require one server in a small office.

Cloud Services

We offer a wide range of cloud services from Backup right through to bespoke applications. We have the ability to offer multi-zone data centre redundancy & backup, CDN's, storage, compute power, and load balancing.
The data centres we use meet rigorous compliance standards including ISO 27001, ISO 9001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC3, PCI DSS Level 1, and many more.

Cabling

Our cabling services cover full building Cat5e/Cat6/Cat7/Fibre installs, including bespoke long distance cabling.
We offer a free on-site review and provide information on recommended procedures and products prior to the delivery of any install.

Backup & Redundancy

Our backup and redundancy services cover on-site systems, cloud based real-time, hybrid systems, load-balanced systems, N+1 redundancy, and disaster recovery.
We offer backup & redundancy systems for hardware, software, power, and data to ensure seamless operation at all times.

Networking & Wi-Fi

Our networking and Wi-Fi services cover a broad range of installs from managed switches, routers, custom made firewalls, full-scale Wi-Fi deployments including portal/user management. We're able to support the install of ADSL, FTTC, and FTTP. Our Wi-Fi offerings can be managed on-site or via cloud based management.

Remote Office

Our remote office tools have been deployed to provide satellite office connections, building-to-building up to 10 miles, VPN's, MAN's, and Fibre connections.
We have extensive knowledge of Active Directory branch office implementation and best practices.


Our support packages

No two companies operate the same, and their IT is no different. So we don't box you in to having outdated set packages such as 'Bronze, Silver, and Gold'.

Simply, we offer a complimentary on-site visit to assess your current infrastructure, advise what we can offer where, and for what cost.

In the meantime, if you're looking for a guide price, please fill out the form on this page and we'll get back to you within 1 working day. Alternatively, feel free to contact us to find out more.

What we can cover, support, and maintain

  • 24/7 call out options
  • 2 Hour to 48 Hour call out times
  • Same day server replacement/loan
  • Same day client-PC replacement/loan
  • Same day network switch or router replacement/loan
  • Critical hosting - 99.95% SLA
  • Data & system security, Encryption & best practices
  • Redundancy hardware
  • Cloud based Redundancy
  • Cloud based Backup
  • Network and server monitoring
  • Remote Network and server monitoring
  • Remote Desktop Support
  • Phone Support
  • Email Systems, Exchange - local/cloud hosted
  • Bespoke software - local/cloud hosted
  • Website Build & Hosting
  • Patch Cabling, Office Cabling, Fibre Support and Installation
  • Internet Connection + Redundancy (Dual Line/4G)

IT Support Quote

A little about you...